Every business has unique challenges, from managing leads to scaling client support. Here, I showcase real projects where AI automation saved time, reduced costs, and unlocked growth. Explore these examples to see what’s possible for your business too.
“Every business deserves systems that work for them — not the other way around. My goal is simple: build automation that saves your time, cuts your stress, and helps you grow with confidence. Let’s make technology your trusted partner in success.”
-Md Miraj Islam
Contact Info:
📞 Phone: +880 1794 800 770
💬 WhatsApp: +880 1794 800 770
📧 Email: hello@mdmirajislam.com
Client: Jon (Coach, Private)
Industry: Coaching & Consulting
Jon is a well-known coach who wanted to streamline his lead generation and outreach. His goal was to replace manual tasks like lead research, enrichment, and follow-up with a fully automated, intelligent system.
Before automation, Jon’s team struggled with:
Writing personalized emails at scale
Enriching leads with relevant research
Handling email follow-ups & replies
Managing leads with a clear dashboard
This process consumed 200+ manual follow-ups weekly, costing time, money, and often leading to lost opportunities due to slow responses.
Jon wanted a system that could:
Automate lead capture, validation, and enrichment
Write super-personalized outreach emails
Automate 3 follow-ups every 3 days
Capture and categorize lead replies
Provide a custom CRM dashboard with daily reports
We built a 5-workflow automation system:
Capture leads from Apollo → validate emails with Hunter.io
Run AI research & enrichment (via Perplexity + custom logic)
Generate 3 hyper-personalized emails using ChatGPT API
Automate follow-ups & reply handling
Centralize all data in Airtable with a custom ROI dashboard
Tools Used: n8n, ChatGPT API, Apollo, Hunter.io, Perplexity, Airtable, OpenAI email tools
Steps: Discovery → Build → Testing → Launch
The biggest challenge: creating a custom ROI dashboard.
Solution: implemented formulas + JavaScript inside Airtable to generate detailed reports aligned with client needs.
✅ Saved 20+ hours/week of manual work
✅ Reduced costs by $20,000/month (previously required 2–3 employees)
✅ Increased lead response rate with faster, personalized follow-ups
✅ Improved accuracy & daily visibility with automated reports
“This system changed everything. What used to take my team days is now running in the background automatically. I can focus on coaching while my outreach happens on autopilot. The daily reports give me peace of mind — I always know exactly what’s happening with my leads.”
— Jon, Coach
(For privacy reasons, client’s business identity is kept private. Industry and results are shared with consent.)
⚡Save 20+ hours a week and boost your client conversions with AI automation?
👉 Let’s build your custom automation system today.
This workflow scrapes lead data, validates emails, researches and analyzes prospects, identifies their pain points, and then generates a highly personalized email — automatically saving everything into the CRM.
This is the initial workflow for first email outreach follow-ups.
This workflow filters leads, delivers the second follow-up email after the first, monitors prospect replies, and instantly notifies a human when a response is received.
This workflow filters leads, sends the final follow-up email after the second, tracks prospect replies, and instantly alerts a human when a response comes in.
This reporting workflow creates a comprehensive report on CRM lead status and presents it through a custom dashboard.
Name: Miles welch (Consultancy Industry)
Business Size: Independent consultancy firm
Miles runs his own consultancy practice where he speaks with multiple prospects and clients every day. To deliver highly personalized advice, he needed to know as much as possible about the individuals before each call. Previously, he hired two employees to manually research attendees, but the process was inconsistent, time-consuming, and often inaccurate.
Miles’s team struggled to:
Efficiently gather detailed and reliable information about prospects before meetings.
Organize and present research in a structured, usable format.
Keep up with manual research demands of 20+ leads per week.
This led to:
Stress and overwhelm before meetings.
Loss of client trust due to lack of preparation.
Missed opportunities and reduced conversion rates.
Additional costs from paying employees who weren’t performing efficiently.
Miles wanted to automate the entire pre-call research process to:
Save time and reduce reliance on employees.
Consistently have well-structured insights about each person.
Enter every meeting confident, informed, and ready to build trust.
We designed a smart research automation workflow:
When a client books a call via Calendly, they are required to provide their LinkedIn profile URL.
The system scrapes LinkedIn to collect professional background, experience, education, and posts.
A custom code module analyzes post activity, extracting key insights about personality and interests.
Perplexity searches online sources (including Trustpilot) to collect external reviews and mentions.
OpenAI compiles all this data into a concise summary + pain points list.
A custom HTML formatter generates a polished, structured report.
The report is automatically emailed to Max before the meeting.
Tools Used: n8n, ChatGPT API, Apify, Perplexity, Trustpilot, Calendly, Custom Code, HTML formatting.
Build: Created the automation pipeline integrating LinkedIn, Perplexity, and OpenAI.
Testing: Ensured accuracy of summaries, formatting, and timely delivery.
Launch: Deployed the system, with final tweaks on HTML design for readability.
Challenge Solved: Building a clean, structured HTML report was difficult. We overcame it by writing custom code to ensure all sections (background, insights, pain points) appeared clear and consistent.
$15,000+ monthly cost reduction (no longer needed 4 employees).
Miles now enters every call fully informed, confident, and well-prepared.
Improved trust with clients through personalized, relevant conversations.
Faster response, better accuracy, and significantly less stress for Miles.
“Before this system, I was going into calls blind or relying on incomplete notes. Now I get a full, professional report delivered to me automatically. It saves me hours, reduces stress, and helps me build trust faster with my clients. It’s like having a dedicated research team working 24/7.”
– Miles, Consultant
Want to save 30+ hours per week and walk into every client call with confidence and insights at your fingertips?
👉 Let’s talk about building your own research automation system today.
This section focuses on prospect research, organizing data like education, work experience, and both positive and negative reviews.
This section consolidates all data, extracts client pain points, and delivers a neatly formatted report via email.
Industry: Human Resources
Role: HR Manager
Profile: A highly busy HR professional managing a high volume of daily emails, struggling to keep up with replies, scheduling, and meeting confirmations.
Julie’s inbox was overflowing every single day. She could only manually respond to 10–15 emails, leaving many messages unanswered or delayed.
This caused:
Missed appointments and lost opportunities
Higher operational costs (needing extra staff)
Stress and inefficiency from repetitive manual tasks
Julie wanted a fully automated system that could:
Capture, analyze, and respond to every incoming email accurately
Manage her calendar availability, fix meetings, and send confirmations
Eliminate the stress of late replies and missed follow-ups
We designed a 2-part automation system:
Knowledge Base Upload
All data about Julie, her company, and HR-related processes were securely stored in a vector database for reference.
Smart Email Agent
Checked incoming emails every minute
Captured, analyzed, and drafted replies with AI
Sent drafts to Julie for quick approval via Telegram
Modified responses instantly based on her feedback
Synced with her calendar to check availability and auto-confirm meetings
Tools Used:
n8n, ChatGPT API, custom JavaScript, OpenAI email integration, vector database, calendar integration, Telegram bot, AI agent.
Discovery: Understood Julie’s workflow and bottlenecks.
Build: Designed workflows and custom prompts.
Testing: Iterated heavily with sample emails until accuracy matched expectations.
Launch: Deployed the live system, ensuring fail-safes and monitoring.
Key Challenge: Building prompts and code robust enough to handle complex HR email contexts. Solved with custom scripting and AI fine-tuning.
• 15+ hours/week saved
• $15,000/month saved (no need to hire 2–3 staff for manual work)
• 100% email coverage → no missed opportunities
• Stress-free workflow → Julie only reviews, not writes
“This system has been a game-changer. What used to take me hours every day now happens automatically. I no longer worry about missing important emails or appointments — it just works. I can finally focus on people, not inboxes.”
If you’re spending endless hours on repetitive email management or admin tasks, AI automation can give you your time back.
📩 DM me to see how a custom system could work for your business.
Meet Ron Higgs, a busy entrepreneur in the health industry.
Like many business owners, Ron knew the importance of showing up consistently on social media, but he simply didn’t have the time.
He tried hiring a full-time manager, but it was expensive and still didn’t solve the problem. Posts were often late, sometimes off-tone, and his online presence was slipping.
Ron’s main struggle was simple:
No time to create content himself
High cost to hire staff
Inconsistent posting leading to lost visibility & leads
This meant his business was missing out on opportunities and failing to maintain a strong, trustworthy online presence.
Ron wanted a system that would:
• Create quality social media posts automatically
• Maintain a consistent posting schedule
• Match his professional tone without the high cost of hiring
I built a custom automation system for Ron that took care of the entire process:
Collected key business info & tone preferences
Generated high-quality posts with AI (text + image)
Scheduled & published content across Facebook, Instagram, and LinkedIn
Sent drafts via Telegram for quick approval when needed
Tools used: n8n, ChatGPT API, AI agents, Tavily, Telegram, Facebook, Instagram, LinkedIn
We followed a simple flow:
Discovery → Build → Testing → Launch
The only real challenge? Training the AI to capture Ron’s exact professional tone. After refining prompts, the posts started sounding as if Ron had written them himself.
• 5+ hours saved per week
• $10,000/month saved (no need for a full-time manager)
• Consistent, on-brand social presence
• Less stress and more confidence in his online image
“I finally feel like my business has a consistent voice online. The system creates posts that sound like me, but I don’t have to lift a finger. It’s saved me time, money, and a lot of stress.” — Ron, Health Entrepreneur
Want to save time, reduce costs, and keep your social media active without lifting a finger?
👉 Let’s build your custom AI-powered social media automation system today.
Name: Dr. David (Dental Industry)
Business Size: Independent dental clinic, UK
Dr. David runs his own dental practice and manages multiple patients daily. A major pain point was the constant influx of appointment calls while he was busy treating patients. This led to missed calls, frustrated patients, and lost appointment opportunities.
Dr. David’s clinic struggled with:
Handling a large volume of appointment calls while he was with patients.
Ensuring every patient got a timely response and booking confirmation.
Reducing missed appointments and unbooked slots due to unanswered calls.
Avoiding disruptions during treatments caused by constant phone calls.
This resulted in:
Lost revenue from missed opportunities.
Declining patient satisfaction and trust.
Increased workload and stress for the team.
Dr. David wanted a system that could:
Answer every incoming call 24/7.
Book appointments seamlessly into his clinic’s calendar.
Reduce patient wait times and frustration.
Allow him to focus fully on treatments without interruption.
We built a Voice AI Agent tailored for his dental clinic:
The AI answers patient calls instantly, greeting them professionally.
It provides clinic information (hours, location, services).
It handles appointment scheduling, syncing directly with the clinic’s booking calendar.
It can reschedule or cancel appointments when needed.
It captures patient intent and FAQs using conversational AI.
Tools Used: Retell AI, n8n, Twilio, Google Calendar Integration, Custom Prompts
Discovery: Understood patient communication challenges and mapped common call scenarios.
Build: Created the Voice AI agent with Retell AI, integrated with Twilio for call handling, and connected to Google Calendar.
Testing: Simulated real patient calls to ensure accuracy, natural tone, and smooth scheduling.
Launch: Deployed the system in Dr. David’s clinic with live patients.
Challenge Solved: Making the AI sound natural and empathetic during patient interactions. We solved this with prompt engineering and testing across multiple voice tones.
100% of calls answered (no more missed calls).
Faster appointment booking with instant confirmations.
20% increase in monthly appointments (capturing previously missed opportunities).
Higher patient satisfaction due to quick, professional responses.
Dr. David can now focus on treatments, knowing calls are handled automatically.
“Before the AI agent, I was missing too many calls during patient treatments. Now, every call is answered instantly, and appointments flow smoothly into my calendar. My patients are happier, and I no longer lose business from missed calls. This is a game changer for my clinic.”
– Dr. David, Dentist (UK)
(For privacy reasons, client’s business identity is kept private. Industry and results are shared with consent.)
Want to stop losing clients to missed calls and let AI handle your scheduling?
👉 Let’s talk about building your own Voice AI Agent today.
Client Overview
Industry: E-Commerce
A fast-growing online store owner struggling to manage daily product inquiries, order updates, and customer requests across multiple platforms (email, chat, and social media).
Sarah, the customer experience manager, was overwhelmed. Her small team spent hours every day answering repetitive questions like:
“Where’s my order?”
“Do you have this item in stock?”
“What’s your return policy?”
Build an AI automation system that could:
⦁ Instantly respond to customer queries using real company data
⦁ Pull order info, product details, and FAQs dynamically from their database
⦁ Maintain a natural, friendly tone aligned with the brand voice
⦁ Free the team to focus on complex or high-value customer interactions
We built a RAG (Retrieval-Augmented Generation) AI Agent that could “think” using the brand’s real data before replying.
How it worked:
All customer data, FAQs, and policies were uploaded to a vector database.
The AI agent – built on n8n + OpenAI + Supabase Vector DB – retrieved the most relevant info in real time.
It generated accurate, human-like responses customized for each customer.
Integrated with Gmail, WhatsApp, and Shopify, it replied across platforms seamlessly.
For sensitive cases, it sent the draft to Sarah via Telegram for approval.
Tools Used:
n8n, ChatGPT API, Supabase, Telegram Bot, Shopify API, Gmail, WhatsApp Cloud API
⦁ Discovery: Mapped out customer communication workflows and FAQ structure.
⦁ Build: Designed the RAG workflow, integrated Shopify + Gmail APIs.
⦁ Testing: Used real historical messages to train and refine responses.
⦁ Launch: Deployed on WhatsApp and Gmail first, then scaled to Messenger.
Key Challenge: Ensuring the agent could understand varied customer language (typos, slang, emotional tone). Solved using few-shot training and retrieval fine-tuning.
✅ 70% reduction in manual replies
✅ 24/7 instant response system — even during weekends
✅ 40% boost in customer satisfaction scores
✅ Saved 20+ hours/week in customer support workload
✅ Team could focus on strategy, not repetitive typing
“This RAG agent changed everything. Customers get instant answers that actually sound human — and it’s always correct because it pulls from our own data. We’re faster, more consistent, and way less stressed.” — Sarah, CX Manager
(For privacy reasons, client’s business identity is kept private. Industry and results are shared with consent.)
If your business spends hours replying to the same customer questions every day – it’s time to let a RAG AI Agent handle it.
💡 You focus on growth, while the AI handles the rest.
